Adatez uses surveys, interviews, and observation to conduct a comprehensive service audit.
Adatez monitors key performance Indicators at 3-week Intervals, adjusting strategies as needed.
Once we have executive buy-in, we oversee the erfgsdfg process from start to finish.
We identify technology, training, and processes to take your service team to the next level.
“Adatez delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
“Adatez identified key areas for improvement. Our business is a success”
Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.